The Group: Direct Sales & Business Development

The Role: Senior Account Manager

Shazam is seeking a Senior Account Manager to blaze new trails and guide top global brands into the era of Second Screen marketing.  Shazam is the undisputed leader in Second Screen, providing advertisers unparalleled opportunities to connect with consumers through mobile using its core product, Shazam for TV.  

Ideal candidates will have experience in online advertising and marketing with an understanding of the TV advertising landscape, along with a proven ability to build senior level client relationships. Candidates must have a curiosity for product and technology and enjoy working cross-functionally across Sales, Product, Operations, and Engineering.  Account Management serves as the face of Shazam for TV to the client; communicating known issues, evaluating performance, improving education, and driving repeat business.

Responsibilities

• Act as principal liaison between the client and Shazam’s internal teams


• Support clients throughout the post-sale process by actively participating in client meetings, navigating and influencing agencies and advertisers, and guiding clients through creation and execution of the best second screen experience imaginable


• Manage the ideation, creative process, execution, and reporting of Shazam for TV campaigns


• Understand brand strategy and be able to articulate Shazam’s positioning within that strategy


• Upsell existing clients on new products and features, driving renewal business to meet revenue targets


• Manage 3rd party partners, working closely with them to execute on programs


• Work closely with Shazam Operations teams to manage the campaign implementation process
  

Requirements

• Dynamic, flexible, hard-working, and highly organized


• Strong communication skills (both written and verbal) and comfortable engaging in communication on any level with the ability to clearly articulate creative decisions


• Best in class project management skills with a strong ability to prioritize and deliver timely work


• Ability to think high-level about product strategy and vision


• Ability to understand data and use that data to “tell a story” to a client


• Passionate about ensuring world-class customer service and delighting clients


• Ability to take advantage of leadership opportunities


• Strong sense of team building


• Self Starter


• Ability to apply technical concepts to client strategy


• BA or BS degree or equivalent experience


• 3-5+ years of media sales and support experience - agency, online advertising and marketing experience preferred