full time General Manager of Food Service

at Viet Thai International in Viet Nam

 




Key Tasks:


·        Coordinate operations between departments.


·        Teach/coach and document employees who fail to meet standards to maintain a high quality workforce.


·        Present a professional image to employees, guests, clients, owners and investors.


·        Attend client functions and designated parties to provide support, ensure guest satisfaction and promote future business.


·        Build business/market share by thinking of new ways to promote the company and by participating in local events to increase sales and profits. 


·        Develop and maintain positive relationships within the business and social community. 


·        Spearhead philanthropic initiatives.


·        Work as a team, helping all employees to complete the required activities that ensure we blow away Guest expectations.


·        Maintain low staff turnover rate and high morale.


·        Operate ethically to protect the image of brand.


·        Utilize programs designed to help Save the Planet.


        


Job Requirements:


 


Key Performance Indicators:


 


·        People - To provide a positive “employee life cycle” for all managers and staff members during their tenure


·        Guest Experience - To provide an authentic experience for all guests


·        Profit - To operate a financially profitable restaurant and retail business operation


·        Sales - To grow the business by using innovative sales and marketing concepts


 


Education/ Training Qualifications (i.e: university degree, college, etc)


 


·        Must possess strong communication and listening skills, excellent speaking, reading and writing.


·        Comprehend and use technical or professional language, either written or spoken, to communicate complex ideas.


·        Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.


·        Multiple language abilities a plus, fluency in English required.


·        Applicable standard of education is required.


 


Experience (years of experience i.e: 2 year of experience in similar position)


 


Knowledge of:


·        Conceptualization;


·        Leadership;


·        Excellent knowledge of the kitchen operations in a fine dining experience;


Skills (Ability to):


·        Proven track record of managerial success in a fast paced environment by possessing the experience, ability, and knowledge to move the business forward financially while focusing on human capital.


·        Strong leadership behaviors coupled with the technical skill set to drive the business toward success.


·        Proven track record of making high quality decisions and the ability to make complex decisions.


·        Adherence to health/safety, food safety and alcohol consumption regulations.


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Published on 06-16-2011

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