Inside Sales Representative (Non-Closing Role)
at dynatrace software in Massachusetts-Boston
Inside Sales Representative:
Department: Inside Sales
Job Location: Waltham, Ma (no relocation)
(no staffing agencies please)
The dynaTrace Inside Sales Representative is responsible for identifying and qualifying sales opportunities for dynaTrace software field sales organization. Inside Sales Representatives will partner with field sales representatives and marketing to generate demand and qualify lead candidates.
** Must have a minimum of 2 years of lead generation experience for a software company **
Responsibilities:
- Qualify leads and prospects based on defined criteria
- Profile assigned accounts and drive outbound prospecting to generate new business
- Must call into senior management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Project Leaders, Directors of Operation, Directors of Application Development, Director of QA.
- Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
- Develop an understanding of the account’s business issues and other relevant information
- Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences
- Educate prospects about dynaTrace solutions
- Use CRM-Salesforce.com to track activities
- Attend weekly territory forecast meetings and update team on progress of identified activities
- Work to meet defined metrics goals
- Provide input to marketing including feedback on quality of leads from marketing programs
Knowledge, Skill, Experience and Education:
- College diploma/university degree or equivalent experience
- High level of commitment to exceptional customer service and relationship build
- Strong written and verbal communication skills
- Strong problem solving, organizational and interpersonal skills
- Ability to work both individually and in a team environment
- Self-motivated with the ability to work in a fast paced and constantly changing environment
- Proficiency in MS Office tools – Outlook, Word, Excel, Powerpoint
- Experience using a CRM, (Salesforce.com preferred)
Published on 05-16-2011
